help Our shipping policy Our shipping prices take into account labor, materials, etc. and our goal is to make it as affordable as possible. All orders placed before 11:30 A.M. Central Time should be shipped out that day. You will be contacted if there is a problem for any reason that it can not be shipped the same day. Please allow 4-5 business days for delivery. The pricing breakdown for shipping is as follows: $0.00-$29.00=$7.00 $29.01-$99.00=$13.00 $99.01-$215.00=$20.00 $215.01 and up is free! We only take orders to the 48 contiguous states unless contacted by the customer for special cases. Question about your order? For questions concerning an order that you received just put your invoice number in the subject line. Include in the message all the necessary info to contact you and a brief description of the question or problem. As always, if you feel your order hasn't arrived in a timely manor, please contact us so we can remedy the problem. General comments, questions or suggestions? Do you have a question, comment or suggestion about the site? Maybe an idea for a contest or new products to offer? Drop us an email and get in touch with us. We'd love to hear what you have to say. Contact us at: info@installation05.com